FAQ
PRODUCTS
No, our products are specifically formulated for Afro, kinky, frizzy, curly, and locs hair, but some of them may also be suitable for wavy, quickly re-greasing, gray, or white hair.
We recommend that you read the descriptions under each of our product sheets to find the one that best suits your needs and to find the routine that will suit you best.
We recommend carefully reading the descriptions of our products, which include advice on the skin and hair types they are designed for.
We also offer a personalized diagnosis to best meet your needs.
If you have any further questions, please do not hesitate to contact our customer service department at service-clients@noireonaturel.com.
If you have thick, curly, frizzy, or coily hair, our treatments will be perfectly suitable for your specific hair type.
Yes, on each product page, you will find usage tips and recommendations to make the most of our products, as well as routine suggestions.

CARE COMPOSITION
We have chosen not to include silicones in our formulations because these ingredients can create an occlusive layer on the surface of the hair, preventing the hair fibers from being hydrated and nourished. Our products prioritize natural ingredients that promote the health and beauty of your hair by allowing it to breathe.
Sulfates are powerful cleansing agents often found in shampoos. While effective at removing dirt, they "strip" hair and skin of their natural oils, causing dryness and irritation. We opt for gentle, natural surfactants such as glutamates that cleanse without harshness.
Quaternary ammonium compounds (Quats) are conditioning agents often used in hair products for their detangling properties. However, they can be too heavy and create residue on the hair. Furthermore, their manufacturing process is harmful to the environment, which is why at Noireônaturel, we prefer natural alternatives that nourish and detangle without weighing down the hair.
We have chosen not to include silicones in our formulations, as these ingredients can create an occlusive layer on the hair surface, thus preventing hydration and nourishment of the hair fibers. Our treatments prioritize natural ingredients that promote the health and beauty of your hair by allowing it to breathe.
Using products without these ingredients helps preserve the natural health of your hair and skin. This promotes hydration, shine, and softness, while reducing the risk of irritation and undesirable residues. Our formulations are designed to respect and enhance your natural beauty while preserving the environment.

NOIREÔNATUREL ORGANIC CERTIFICATES & LABELS
Our products are certified by recognized labels in the organic cosmetics industry, such as Ecocert, Cosmébio, and Nature et Progrès for our soaps and body butter. These labels guarantee that our products meet strict standards regarding natural ingredients and manufacturing processes.
An organic-certified product is made from ingredients that come from organic farming. This means that no chemical pesticides, herbicides, or synthetic fertilizers were used in the cultivation of the plants. In addition, organic cosmetic products do not contain harmful chemical additives.
Organic labels require manufacturers to adhere to strict criteria throughout the production process, from ingredient cultivation to processing and packaging. This includes regular checks and audits to ensure products meet established standards.
Certified organic products are not only better for your skin and hair, but they are also environmentally friendly. They are generally less likely to cause irritation as they do not contain harsh chemicals. In addition, organic farming promotes biodiversity and respect for ecosystems.
Every product on our website is accompanied by information on its certifications, including the logo of the relevant organic label. You can view the list of ingredients and certification details on the product page.
Ecocert also provides a list of certified companies.
Most of our treatments are vegan, with the exception of Tendre Croco, Frizouilles & Cie, Milk Shake, Shampoo Cream, and Enhancing Treatment Mask, which contain honey or its derivatives, as well as non-vegetable yogurt powder, for their emollient and repairing properties.
No, our products are specifically formulated for Afro, coily, kinky, curly, and loc'd hair, but some of them may also be suitable for wavy, quickly greasy, grey, or white hair.
We recommend reading the product descriptions to find the one that best suits your needs.
ORDERING PROCESS
Delivery times vary depending on your location, but generally, you can expect to receive your order within 2 to 5 business days after shipment.
Yes, you can return a product within 14 days of receipt, provided the item is unopened and in its original condition. Please refer to our return policy for more details on the procedure.

























